Privacy Policy

Effective date: September 15, 2026

This Privacy Policy explains how Avondale Media Group ("Avondale Media Group," "we," "us," or "our") collects, uses, and protects information when you visit avondalemediagroup.com (the "Site"), contact us, or communicate with us by phone or text message. By using the Site or providing us your information, you agree to this Policy.

1. Information we collect

Information you provide

Contact and inquiry details — such as your name, email address, phone number, company, role, and any message or project details you send us through a form, chat widget, email, or phone/text.
Communications — records of your correspondence with us, including chat and SMS message content and consent records.

Information collected automatically

Basic usage and device data such as IP address, browser type, pages viewed, and referring pages, collected through cookies and similar technologies to operate and improve the Site.

2. How we use your information

To respond to your inquiries and provide the services or information you request.
To send you transactional and, where you have opted in, marketing communications by email, phone, or text message.
To operate, secure, maintain, and improve the Site and our services.
To comply with legal obligations and enforce our Terms of Service.

3. SMS / text messaging

Mobile information & consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes phone numbers and any text-messaging opt-in data you provide.

Text messaging originator opt-in data and consent are not shared with any third parties for any purpose. This category is excluded from every other data-sharing practice described in this Policy.

If you provide your mobile number and opt in, you consent to receive text messages from Avondale Media Group related to your inquiry, account, appointments, and — where you have separately agreed — marketing. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP or emailing admin@avondalemediagroup.com. See our Terms of Service for the full messaging terms.

4. How we share information

We do not sell your personal information. We may share information only:

With service providers who process data on our behalf to run the Site and our services (for example, hosting, email delivery, and messaging platforms), under contracts that limit their use of the information to providing those services.
For legal reasons — to comply with applicable law, respond to lawful requests, or protect our rights, users, and the public.
In a business transfer — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

As stated in Section 3, text-messaging opt-in data and consent are never shared with third parties for any purpose, including the categories above (other than a messaging provider strictly necessary to deliver the messages you requested).

5. Cookies & analytics

We use cookies and similar technologies to operate the Site, remember preferences, and understand aggregate usage. You can control cookies through your browser settings; disabling some cookies may affect how the Site functions.

6. Data retention

We keep personal information only as long as needed for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.

7. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights & choices

Access, correction, deletion — you may request access to, correction of, or deletion of your personal information by emailing us.
Marketing opt-out — you can unsubscribe from marketing emails via the link in any message, and from text messages by replying STOP.
Depending on where you live, you may have additional rights under laws such as the CCPA/CPRA or GDPR. We honor applicable rights and will not discriminate against you for exercising them.

9. Children's privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

10. Third-party links

The Site may link to third-party websites and services that we do not control. Their privacy practices are governed by their own policies.

11. Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the "Effective date" above and post the updated version on this page.

12. Contact us

Questions about this Policy or your information? Contact us at admin@avondalemediagroup.com.